Who these terms are with
This website is operated by Pier Point Dental, of 740 Columbia St, New Westminster, BC V3M 1B4, Canada. "We", "us" and "our" mean the practice; "you" means the person using the site.
This website is not dental advice
Everything on this site is general information about the treatments we provide. It is not a diagnosis, not a treatment plan and not advice about your own mouth, and you should not rely on it in place of being examined. Only an examination can tell you what you need.
Reading this site, or sending us a message through it, does not make you our patient. A dentist and patient relationship begins when you attend the practice, we examine you, and you consent to treatment.
Emergencies
Do not use this website to report a dental emergency. The form is not monitored continuously and a message may sit unread. If you are in pain or have injured a tooth, call the practice.
If swelling is affecting your eye, your swallowing or your breathing, or you have uncontrolled bleeding or a serious facial injury, do not wait for us. Go to your nearest emergency department or call 911.
Using this website
You may use this site for your own lawful, personal purposes. You must be at least 13 years old to use it.
You agree not to:
- use the site in any way that breaks the law or infringes someone else's rights;
- attempt to gain unauthorised access to the site, its server, or any connected system;
- introduce malware, or interfere with the site's normal operation;
- scrape, harvest or systematically copy content from the site for a commercial purpose without our written permission; or
- submit false information, or someone else's personal information without their permission.
Appointment requests
Submitting the form is a request, not a booking. It does not reserve a time and it does not create any obligation on either of us. An appointment exists only once we have confirmed a date and time with you directly.
Nothing on this website is a binding offer. Any treatment, timeline or availability described here is general information, and what applies to you is settled in the practice after an examination.
Our content
All text, images, logos and layouts on this site are owned by Pier Point Dental or used with permission, and are protected by copyright and trade mark law. You may view, download and print pages for your own reference. Any other use — copying, republishing or adapting the material — needs our written permission.
Our name, logo and brand marks may not be used without our written permission.
Accuracy of information
We work to keep the information on this site correct and current, but it is provided for general information only. Treatments, hours, availability and the details of what a procedure involves can change, and clinical practice moves on.
Availability of the site
We aim to keep the site available, but we do not guarantee uninterrupted access. We may change, suspend or withdraw any part of the site at any time, and we may restrict access for maintenance or for security reasons without notice.
Third-party links and services
The site links to and embeds third-party services, including a map and the form that carries your message to us. We do not control them, we do not endorse them by linking to them, and we are not responsible for their content, availability or terms. Your use of a third-party service is governed by that provider's own terms.
Our liability
The website is provided on an "as is" and "as available" basis. To the fullest extent the law allows, we exclude implied warranties about the site, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent the law allows, we are not liable for indirect or consequential loss, or for loss of profit, revenue, data or goodwill, arising from your use of this website.
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. In particular, these terms are about the website: they do not limit any right or remedy you have in relation to the dental care we provide, and they do not affect the statutory consumer rights you have where you live.
Your responsibility
If your misuse of this site, or your breach of these terms, causes us a loss or a claim from someone else, you agree to cover our reasonable costs in dealing with it.
Privacy
Our Privacy Policy explains how we handle personal information sent through this website, and forms part of these terms.
Changes to these terms
We may update these terms. The version on this page at the time you use the site is the one that applies, and the date at the top shows when it was last revised. Continued use after a change means you accept the updated terms.
Governing law and disputes
These terms are governed by the laws of British Columbia, Canada, and any dispute will be dealt with by the courts of the Province of British Columbia. If you are a consumer, you keep the right to bring a claim in the courts of the place where you live, and the mandatory consumer-protection laws of that place still apply to you.
Before starting a formal dispute, please contact us. Most issues are resolved with a conversation.
General
If any part of these terms is found unenforceable, the rest continues to apply. Our not enforcing a term is not a waiver of it. These terms are the whole agreement between us about your use of this website.